Im not sure why thats happening to you. Has anybody had this issue too? What could be happening is just a natural thing that happens with this game. I get that sometimes when the character in the 3rd and/or the 4th spot dont have their powers when i check them. A lot of the time just exciting and going back fixes it and the power shows up. Try putting him in a different spot and see if it still happens or maybe change your team around. Other than that im not sure, everything is there for him and his packages are correct.